About Us
Respect
- We greet patients and family members with eye contact in a welcoming manner.
- We treat all as I would like to be treated.
- We safeguard the privacy of patient information.
- We greatly value the perspective of others.
- We accept and value cultural differences.
Caring
- We understand how our role affects patient care.
- We will arrive on time, apologize for delays, and keep patients and families always informed.
- We will always be attentive, listen to patients, and actively to help anticipate patient needs.
- We established partnerships with patients and families regarding patient care and strive to increase their comfort.
- We strive to educate patients and families about patient care and will ensure the education is clear and understood before we leave.
- We seek to meet our patients’ individual needs.
Excellence/Integrity
- We seek to provide the highest level of quality and safety.
- We always demonstrate professionalism and integrity.
- We will provide superior customer service to patients, families, colleagues and the community.
- We strive to put forth our personal best.
- We recognize and acknowledge excellence in others.
- We succeed in anticipating problems, question assumptions, and report failures.
- We will make every effort to exceed expectations.